FAQ
How do I unsubscribe or change my information?
You can unsubscribe from our mailing lists by the following methods:
1. Clicking the hyperlink located at the bottom of all Zoom Direct branded mailings.
2. Replying to any Zoom Direct mailing with a written request to unsubscribe. N.B. this process is manual and may take several days for updates.
3. Calling our office number during office hours - 9.00am to 5.30pm Monday to Friday AEST.
4. Sending written notification to Customer Information and Privacy Officer:
Zoom Direct Pty Ltd,
GPO Box 4515
Sydney NSW 2001
5. Visiting our office located at: Level 11, 201 Kent St
Sydney NSW 2000
6. Sending a fax to:+61 2 8257 6501
How is personal information collected?
Zoom Direct collects personal information as provided by participating subscribers directly to Zoom Direct or to participating website/companies that may include email address, name, telephone numbers, date of birth, occupations and areas of interest.
Data is collected at the time of opt-in by active participation of the end user.
Interests are added in some cases where they can be reasonably assumed from the style of content of the participating website at which the user has subscribed.
What personal information is collected?
Zoom Direct collects name, physical address, email address, phone numbers, job and industry function information and interest categories as provided by the end user.
Zoom Direct collects IP address for validation and diagnostic purposes. We may also use cookies to personalize or simplify your user experience.
Responses to Zoom Direct campaigns such as positive opens and click through’s may also be collected in order to better target future mailings.
Will Zoom Direct release my personal information to third parties?
Data is used only for the purpose of providing relevant marketing material to subscribers and will only be disclosed to Zoom Direct staff and agents for that purpose. Information is aggregated and provided as group statistics for advertisers to make purchasing decisions and analyze results from campaigns.
Advertisers do not have access to any individual’s personal records. Third parties will not be given access to an individual’s personal subscriber data unless ordered by order of Australian Federal or State authorities. Personal information may on occasion be transferred to relevant agents for the purposes of de-duplication, correction or suppression.
Who owns Zoom Direct data?
Data collected by Zoom Direct is owned by the participating website/companies unless the subscriber has opted directly into Zoom Direct. Data collected from Zoom Direct websites remain the property of Zoom Direct.
How do I know which Zoom Direct partner has sent me a message?
All Zoom Direct mailings contain a header disclosing the source website/company and identifying Zoom Direct as the list manager. Further information is available by contacting Zoom Direct staff.
